The ISP is based on the following principles:
- Anonymity for the user
- Personalized contact with real counselors
- Interactive engagement between user and counselor
- Responding to the user’s feelings rather than making a diagnosis
- Identifying and resolving the user’s personal barriers to treatment.
The ISP provides an anonymous, web-based method of outreach that starts with a brief, confidential online Stress & Depression Questionnaire.
Each person who submits the questionnaire receives a personal written response from a counselor, offering options for follow-up evaluation and treatment. Users may “dialogue” with the counselor online while maintaining their anonymity, schedule a telephone or in-person meeting, or request a referral for treatment or support services.
Each site that implements the ISP has its own customized, secure website that houses the Stress & Depression Questionnaire and supports all online exchanges between user and counselor. To learn more about the ISP, contact the Program Director at firstname.lastname@example.org.